THE CROSSINGPETS CLUB

Caring for them comes with rewards

Join the CrossingPets Club, earn points when you shop and turn them into discounts on everyday essentials and little treats for your companion.

Free to join · 10 points for every eligible €1 spent

A dog and cat together beside a gift in a cosy home
HOW IT WORKS

Three steps. More reasons to come back.

From their next toy to a favourite place to rest, each eligible purchase can bring you closer to your next reward.

  1. Join the club

    Open the club and sign in with your CrossingPets account. Joining is free.

  2. Earn points

    Earn 10 points for every €1 of eligible product spend once payment is confirmed.

  3. Choose your reward

    Redeem your points for a discount code, then use it on a future purchase that meets the minimum spend.

TURN POINTS INTO REWARDS

Choose their next little treat

Turn your points into one of these discounts. Redeem each reward through your club dashboard.

Redeeming a reward deducts the points from your balance. Discount codes are for your personal use and cannot be combined with other discounts. Check the terms in your dashboard before confirming.

YOUR QUESTIONS, ANSWERED

Frequently asked questions

How are my points calculated?

For online purchases, you earn 10 points for every €1 of eligible product spend, after discounts and excluding taxes and shipping costs. Points are added once payment is confirmed. You can check your points activity in your club dashboard.

Does it cost anything to join?

No. Joining the CrossingPets Club is free. Sign in through the club dashboard to view your points and rewards.

How do I use a reward?

Open the club, choose an available reward and redeem your points. You will receive a discount code to enter at checkout. Check the minimum spend and the code’s terms before using it.

What happens if I return an order?

If you receive a full or partial refund, the points earned on that order are adjusted in proportion to the amount refunded.

Do gift cards earn points?

Buying a gift card does not earn points. If you use a gift card to pay for eligible products, that purchase does earn points under the club’s terms.