Shipping policy

We are proud to offer free shipping!

All orders are processed and shipped from our warehouse. Please allow extra time for your order to be processed during holidays and sale periods.

We process orders Monday to Friday. Orders will be processed within 3–10 business days from the order date and shipped on the day after processing. Please note that we do not ship on weekends.

Once your order has been placed, we cannot cancel it. If you need to change delivery information, contact us as soon as possible. Once the order has been processed, we cannot make any changes.

How long will it take to receive my order?

After placing your order, please allow 1 to 3 business days for processing. Delivery then varies by location. Please note that, due to COVID-19, orders may be delayed to ensure maximum safety. Estimated delivery times by country are given below:

  • Europe: 7-14 business days

  • UU.: 7-15 business days

  • Canada: 7-16 business days

  • Central America: 10-25 business days

  • Australia / New Zealand: 10-26 business days

  • Other countries: 11-30 business days

In exceptional cases, an order may take longer than usual. In that case, delivery may take up to 40 business days. If you experience an unusual delay in the delivery of your order, please contact our customer service team; we will be happy to help resolve any issue.

We appreciate your understanding and patience during these difficult times and strive to provide the best possible shopping experience.

We will provide a tracking number so you can monitor your order's status in real time and stay informed about delivery progress.