Terms of service

This website is operated by CrossingPets. Throughout the site, the terms "we", "our" and "our" refer to CrossingPets. CrossingPets provides this website, including all information, tools and services available on this site. The user's use is conditional on acceptance of all the terms, conditions, policies and notices stated here.

By visiting our site and/or buying something from us, you participate in our "Service" and agree to the following terms and conditions ("Terms of Service", "Terms"), including all additional terms, conditions and policies mentioned in this document and/or available through hyperlinks. These Terms of Service apply to all users of the site, including, without limitation, browsers, vendors, customers, merchants and/or content contributors.

Read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the site, you agree to the Terms of Use. If you do not agree to all the terms of this agreement, you must not access the website or use any services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current CrossingPets will also be subject to the Terms of Service. You may review the updated version of the Terms of Service at any time on this page. We reserve the right to update, modify or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to the website after changes are posted constitutes acceptance of those changes. Our CrossingPets is hosted by Shopify Inc. They provide us with the online e-commerce platform that enables us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you declare that you are at least the legal age of majority in your state or province of residence, or that you are of age in your state or province of residence and have given us your consent to allow any minors dependent on you to use this site.

You may not use our products for any illegal or unauthorised purpose and may not, while using the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or code of a destructive nature. A breach or violation of any of these terms will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (except credit card information) may be transferred without encryption and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.

The headings used in this agreement are included for convenience only and do not limit or otherwise affect these terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS

We are not responsible if information available on this site is not accurate, complete or current. The information on this site is provided for general information only and should not be used as the sole basis for decisions without first consulting more accurate, complete or current information. Any use of the content of this site is at your own risk.

This site may contain certain historical information. Historical information is not necessarily current and is provided for reference only. We reserve the right to change this site's content at any time, but we have no obligation to update any information on it. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - CHANGES TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuation of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may be in limited quantities and may be subject to return or exchange solely according to our return policy.

We have made every effort to display the colours and images of our products on CrossingPets as accurately as possible. We cannot guarantee that your computer monitor will display colours accurately.

We reserve the right, but are not obligated, to limit sales of our products or services to any person, geographic region or jurisdiction.

We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions and prices are subject to change at any time without notice, at our sole discretion. We reserve the

right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We do not guarantee that the quality of any product, service, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card and/or orders using the same billing and/or delivery address.

If we change or cancel an order, we may try to notify you by contacting the email and/or billing address/phone number provided when the order was placed. We reserve the right to limit or prohibit orders that, in our opinion, appear to be placed by resellers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our CrossingPets. You agree to update your account and other information immediately, including your email address, credit card numbers and their expiry dates, so that we can complete your transactions and contact you if necessary.

For more details, see our Returns Policy. SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or influence.

You acknowledge and agree that we provide access to these tools "as is" and "as available" without warranty, representation or condition of any kind and without endorsement. We have no liability arising from or relating to your use of tools provided by third parties.

Any use of optional tools offered through the site is at your own risk, and you should ensure that you know and approve the terms on which these tools are provided by external suppliers.

We may also offer new services and/or features through the website in the future (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available through our Service may include third-party material.

Third-party links on this site may direct you to websites of third parties unaffiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we give no warranty and have no liability for third-party materials or websites, or for third-party materials, products or services.

We are not responsible for any harm or loss related to the purchase or use of goods, services, resources, content or any other transaction carried out in connection with websites of

third parties. Carefully review and ensure you understand third parties' policies and practices before entering into any transaction. Complaints, claims, concerns or questions about third-party products should be directed to the third party concerned.

SECTION 9 - USER COMMENTS, RECRUITMENT AND OTHER SUBMISSIONS

If, at our request, you send specific proposals (for example, contest entries), or if you send creative ideas, suggestions, proposals, plans or other materials without being asked, whether online, by email, by post or otherwise (collectively, "comments"), you agree that we may edit, copy, publish, distribute, translate or otherwise use the comments you post at any time and without restriction. We have and will have no obligation (1) to keep comments confidential, (2) to pay compensation for comments or (3) to respond to comments.

We may, but are not obligated to, monitor, edit or remove content that we consider illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party's intellectual property or the Terms of Service.

You agree that your comments do not infringe any third-party rights, including copyright, trademarks, privacy, personality or other personal or property rights. You also agree that your comments will not contain defamatory or unlawful, abusive or obscene material, computer viruses or other malicious software that could in any way affect the operation of the Service or a linked website. You may not use a false email address, use an illegitimate identity or mislead third parties or us as to the origin of your comments. You alone are responsible for the comments you make and their accuracy. We are not responsible and we do

SECTION 10 - PERSONAL INFORMATION

The submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Policy.

ARTICLE 11 - ERRORS, INACCURACIES AND OMISSIONS

From time to time, information on our site or in the Service may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, sales charges, product shipping, transit times and availability. We reserve the right to correct any error, inaccuracy or omission and to change or update information or cancel orders if any information in the Service or on a related website is inaccurate, at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, correct or clarify information in the Service or on a related website, including, without limitation, pricing information, except as required by law. No specification or update date applied in the Service or on a related website should be taken as an indication that information in the Service or on a related website has been changed or updated.

ARTICLE 12 - PROHIBITED USES

In addition to the other prohibitions set out in the Terms of Use, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, provincial, state or local regulation, rule or ordinance; (d) to infringe our intellectual property rights or those of a third party; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate on grounds of

sex, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or other malicious code that is or may be used in a way that compromises the functionality or performance of the Service, any linked website, other sites or the Internet; (h) to collect or track others' personal information; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for an obscene or immoral purpose; or (k) to interfere with or circumvent security features of the Service, any linked website, other sites or the Internet. We reserve the right to suspend your use of the Service or any related website for violating any prohibited item.

ARTICLE 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free.

We do not guarantee that results obtained from use of the Service will be accurate or reliable.

You agree that, from time to time, we may interrupt the Service for indefinite periods or end it at any time without prior notice.

You expressly agree that your use of, or ability to use, the Service is at your own risk. The Service and all products and services provided through it are supplied (unless we expressly state otherwise) "as is" and "as available" for your use, without any representation, warranty or condition of any kind, whether express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and non-infringement.

any error or omission in any content, or any loss or damage of any kind incurred as a result of using the Service or any content (or product) displayed, transmitted or otherwise made available through the Service, even if you were advised of the possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or consequential damages, our liability in those states or jurisdictions will be limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless CrossingPets and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party as a result of your breach of the Terms of Service or any document incorporated by reference, or your violation of any law or third-party right.

ARTICLE 15 - SEVERABILITY

If any provision of these Terms of Use is determined to be unlawful, void or unenforceable, it will remain effective to the fullest extent permitted by applicable law, and the unenforceable portion will be deemed severable from these Terms of Use. That determination will not affect the validity and enforceability of the remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties incurred before the termination date will survive termination of this Agreement for all purposes.

These Terms of Service are effective unless terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our services, or when you stop using our site.

If, in our judgment, you breach or are suspected of breaching any term or provision of these Terms of Service, we may terminate this agreement at any time without prior notice. You will remain liable for all amounts owed up to and including the termination date; and/or we may deny you access to our services (or any part of them).

ARTICLE 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Use and any policy or operating rule we post on this site or in connection with the Service constitute the entire agreement and understanding between you and us, govern your use of the Service and supersede any prior or current agreement, communication or proposal, whether oral or written, between you and us (including any previous version of the Terms of Service).

Any ambiguity in the interpretation of these Terms of Service may not be construed against the drafting party.

ARTICLE 18 - LAW

These Terms of Service and any separate agreement under which we provide services to you will be governed by and interpreted in accordance with applicable law.

ARTICLE 19 - CHANGES TO THE TERMS OF SERVICE

You may review the most recent version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes to these Terms of Service are posted constitutes acceptance of those changes.

ARTICLE 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to (info.crossingpets@gmail.com) SECTION 21 - TEXT MARKETING AND NOTIFICATIONS

By agreeing to store SMS marketing during checkout and initiating a purchase or subscribing through our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers and transactional text messages, including review requests, from us, even if your mobile phone number is on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase. To unsubscribe from text notifications and marketing messages, reply DETENER to any mobile message we send you or use the unsubscribe link provided in any of our messages. You understand and agree that alternative opt-out methods, such as using different words or requests, will not be considered a reasonable way to opt out. We do not charge for the service, but you

are responsible for all charges and fees associated with text messages imposed by your wireless service provider. Message and data rates may apply. If you have questions, text AYUDA to the number from which you received the messages. You can also contact us at (info.crossingpets@gmail.com)for more information.

We have the right to change any phone number or short code used to operate the service at any time. You will be notified when this happens. You agree that messages sent to a phone number or short code we have changed, including requests using DETENER or AYUDA, may not be received, and that we will not be responsible for complying with requests made in such messages. To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed or misdirected delivery of information sent through the service, errors in that information and/or any action you may or may not take in reliance on the information or the Service. Your right to privacy is important to us. You may consult our Privacy Policy to learn how we collect and use your personal information.